Frequently asked questions newsletter
Our regular newsletter helps answer the most frequently asked questions about pensions dashboards and the programme.

Approaches for connecting to dashboards
With industry continuing to prepare for pensions dashboards, one of the most important decisions for pension providers and schemes is choosing a path to connect to the dashboards ecosystem.
Read newsletter September 2023
Goals of pensions dashboards
As industry continues preparing for pensions dashboards, it is important to revisit the reasons for dashboards and how they will benefit consumers and the pensions industry
Read newsletter September 2023
Useful resources about dashboards
There is a lot of preparation work for pension providers and schemes before connecting to dashboards.
Read newsletter August 2023
The reset process
The Pensions Dashboards Programme (PDP) is currently in reset, with support from the Department for work and Pensions (DWP). The reset began in March with the appointment of a reset board and reset team to help oversee the work.
Read newsletter August 2023
Dashboards available point
The dashboards available point (DAP) is the date at which pensions dashboards will be made available to the public.
Read newsletter July 2023
Protecting consumers using dashboards
Consumer protection is fundamental to the success of dashboards, and our work to protect consumers takes place together with partners.
Read newsletter July 2023
Connection deadlines and dashboards available point
Further FAQs since the DWP announcement including what this means for connection and the dashboards available point (DAP).
Read newsletter June 2023
Pensions dashboards connection deadline
FAQs following the latest DWP written ministerial statement, with amended regulations and a new approach to delivery.
Read newsletter June 2023
Organisations helping to deliver pensions dashboards
The Pensions Dashboards Programme, as part of the Money and Pensions Service, is working with pensions industry, the Government and regulators to make dashboards a reality.
Read newsletter May 2023
PASA data matching guidance
PASA’s view on how data matching could be approached. Pension providers and schemes are responsible for developing their own criteria.
Read newsletter May 2023The role of the identity service
The identity service will enable individuals to verify their identity to find and view their pensions information.
Read newsletter April 2023How Additional Voluntary Contributions (AVCs) are reported to dashboards
Pension providers or schemes must ensure AVC data is made available via dashboards.
Read newsletter March 2023What can industry do to prepare for dashboards
FAQs following the DWP written ministerial statement outlining changes to the mandatory connection timelines.
Read newsletter March 2023Connection deadlines and revised timeline
FAQs following the DWP written ministerial statement outlining changes to the mandatory connection timelines.
Read newsletter March 2023Possible data matching
The matching criteria, including when to make a possible match, is the responsibility of the pension provider or scheme.
Read newsletter February 2023Estimated retirement income and values
FAQs on the production of pensions value information for pension providers and schemes.
Read newsletter February 2023Pensions dashboards standards
Standards will provide the rules and controls that will facilitate the ongoing connection to pensions dashboards.
Read newsletter January 2023