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Core architecture delivery

On September 3, PDP signed the contract with Capgemini to supply the central digital architecture for the programme. This includes building the pension finder service, consent and authorisation service and governance register, as well as other specified deliverables, such as a complaints service.

This was the end of a procurement process that the programme had built towards over the previous year, following extensive engagement with industry and potential suppliers, keeping in mind the needs of the end user, plus consultation with government and the regulators all leading to the development of the technical requirements.

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The procurement programme is set out in more detail in the previous progress update report. As the programme moved into the develop and test phase, PDP started the process of onboarding the supplier, with regular meetings to coordinate the delivery of the digital architecture, ways of working and requirements with PDP’s technical teams.

The technical teams have created user stories for the digital architecture, which the supplier will use to design and build the architecture. Each component of the architecture (pension finder service, consent and authorisation service, governance register, interfaces) will be iterated and rigorously tested, before integration with the other components.

What's next?

Following the definition of the delivery plan during the initial discovery phase, the supplier will continue to build and test the digital architecture. PDP and the supplier will work on the onboarding and complaints processes, as well as building the reporting capability and setting up an interim testing environment, before onboarding the first volunteer data providers.

The alpha testing phase is due to start in December, during which we will develop and test the system and work with volunteer data providers.

The identity service will be integrated with the rest of the ecosystem early next year, enabling end to end testing of the system.

Joint working with the regulators to develop requirements

PDP is working closely with the regulators, TPR and FCA, to support the development of the governance register, reporting and monitoring feeds to and from the pensions dashboards ecosystem.

Ecosystem governance strategy

The pensions dashboards ecosystem will have a robust system of governance to ensure that it is safe for end users and organisations connecting to the ecosystem. This will include measures such as gatekeeping of the organisations that can participate in the ecosystem and monitoring of participant behaviour. Over the last six months, PDP has defined the governance strategy, which is the structure that we are setting up to make this happen, as outlined below.

Government will hold ultimate responsibility for the ecosystem, supported by the regulators.

Initially, PDP will provide the day to day governance and oversight for the ecosystem. Key to this is the governing of both participant behaviour and change:

behaviour – the PDP will provide oversight and monitor participants adherence to service levels, issues and disputes

change – both product and technology will be the responsibility of the PDP  

escalation – where either intervention from a regulator is needed or changes that have regulatory impact

Community represents a peer group of participants, which will provide a level of self-governance, facilitated by PDP, and input into changes to both the product, technology and standards. As building blocks to creating a community, PDP has set up a number of industry working groups to support the programme, sharing insights that could make a concrete difference to the success of the programme.

We discuss further consumer protection measures in our consumers section.

What’s next?

PDP will continue to work with government and the regulators to implement the ecosystem governance strategy. We will continue to work with the pensions industry to build the pensions dashboards community activity.

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